Trust

Trust Center

Don't take our word for it — that's the whole point of this page. Trust is the only thing the Institute really has, so here is how you can check us: how we decide what's true, how we handle being wrong, and everything we're connected to.

Most of wellness asks you to trust it. We'd rather earn it, in ways you can verify. This page exists so that a skeptic, a journalist, or anyone deciding whether to believe us can see exactly how the Institute operates — and hold us to it.

How we grade evidence

Our public standard for weighing evidence, and the wall we keep between established science and unproven claims. See the Evidence Center →

What we're connected to

Our commercial relationships, stated in plain language — not buried in fine print. See our disclosures →

Learn to check us

We teach you the skill to scrutinize any wellness claim, including ours. How to Read Wellness Claims →

Reach a human / flag an error

A real person stands behind everything here, and corrections are welcome. Contact & correction →

How we decide what to teach

Everything we publish runs through the same discipline, which we call the Clarity Loop: we make it genuinely clear, we ground every claim in evidence, we separate what's well-established from what's still emerging, and we name what isn't yet known. A lesson isn't finished when it's written — it's finished when an ordinary person actually understands it, including understanding what remains uncertain.

How we handle being wrong

We will get things wrong sometimes — everyone teaching real science does, because the science itself moves. When we do, we fix it openly rather than quietly. If you spot an error, tell us; we'd genuinely rather hear it. Corrections aren't an embarrassment to hide — they're part of being trustworthy, and we treat them that way.

Our independence — and its honest limit

We evaluate every technology by one standard, and we disclose every commercial relationship we have. Here's the honest part most institutions won't say out loud: we're not pretending to have no interest. We have affiliate relationships, and we tell you exactly what they are on our disclosure page. What makes us independent isn't the absence of any interest — it's that we disclose it openly and hold everything, including the things we're connected to, to the same evidence standard. Disclosure without an equal standard is theater; an equal standard without disclosure is a secret. We do both.

The standard we hold ourselves to

"We would rather lose a sale than lose your trust." It means we teach before we recommend, we tell you what we don't know, we disclose what we're connected to, and if the honest answer is "this may not be for you," that's the answer you'll get.

Your part

Don't trust us blindly — we'd consider that a failure. Watch what we do. Do we separate proof from promise? Do we disclose our relationships? Do we ever say "we don't know yet"? If we stop behaving this way, you'll notice, because we just handed you the tools to catch it. Trust is ours to lose, and we intend not to.

Note. This page describes how the Institute operates and holds itself accountable.